Well, I finally got hacked.

I don't know how they managed to do it. It looks like some kind of remote desktop control or something, but it looks like I have been hacked. I left the game on last night, and went to bed. When I woke up this morning I found that my computer had been restarted. I didn't think much of it, I just figured that it was an automatic update or something. I went to log myself back in, and none of my passwords worked. I was a little more concerned but I needed to head to work. I got to work and called SE as soon as I could, and they demanded the normal impossible to keep track of information like original CC number, original address and the registration keys. After a long discussion with the customer service rep that involved a lot of tension on my part, I was finally handed off to a manager. The manager offered to initiate an investigation after I gave them every single bit of information about my account and my personal life. They said that after the investigation I would get my account back, and then I would have to initiate a rollback. So it looks like I am going to be out of the game for a month or more.

The thing that I don't get is how they did this. How did I get a remote desktop virus on my computer? I use ad block, ad aware, no script, Firefox, everything. It looks like the SE token isn't hack-proof, if a hacker has full access to your computer. I am going to have to do a full hard drive wipe and reinstall everything because I am freaking even more paranoid than normal about security now.

This fucking sucks. :(