Wednesday, June 24, 2009

Mr. QQ Says: More LM-17 Mistakes?

Mr. QQ Says is a column detailing information on FFXI technical issues, server issues and other minor SE issues.

Looks like SE is having a few more billing issues, as a thread over on BG points out. Looks like some of the people that were having issues last month with getting accidentally banned because of CC errors on SE ends are getting banned again. After a few costumer service issues it seems that the issues are working themselves out, but only after a call into SE to get things straightened out. SE is claiming a 48 hour turn around but it looks like the accounts are getting unbanned faster than that.

Interestingly enough, it looked like the SE community rep was on BG and checking out the thread, so that may be one of the reasons the customer service people got their heads out of their asses on this one. So maybe this costumer contact thing is working out after all?

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